How Ordering Works

Pay when you order. Heads & Tails coins and custom stencil logos get a proof to approve before anything is engraved.

  1. 1

    Design & Pay

    Add stencils and coins to your order, then check out once. Payment (plus flat-rate shipping and tax) is due when you order, and work starts once it's received.

  2. 2

    Proof

    For Heads & Tails coins and custom stencil logos, I'll email you a digital proof, including any AI-created Tails image. One round of changes is included. Stencils, markers, clips, divot tools, tags, and name coins skip this step.

  3. 3

    Approve

    Reply within days to approve or ask for your change. No reply by then? I'll engrave it as shown so your order doesn't stall.

  4. 4

    Made & Shipped

    Your piece is laser-engraved, inspected, and shipped to you.

Golf

What marker should I use with my stencil?

The 1 Line, 2 Line, and Cross stencils work with fine or ultrafine tip markers. The 3 Line stencil has narrower outer slots, so use an ultrafine tip marker with it.

Which golf stencil logos can I choose from?

The standard library has ready-made designs for $. For your own logo (club, business, team) choose Custom. That's $ because each one is redrawn by hand to work as a stencil. I can't reproduce trademarked brand, college, or pro-team logos unless you own them.

Do you do bulk orders for golf leagues, events, or businesses?

Yes. Use the contact form below with your quantity and I'll put a quote together.

Are ball markers embossed?

No. They're flat, laser-engraved coins: the design is burned into the surface rather than raised. That keeps them affordable, durable, and easy to personalize.

How does the hat clip work?

The clip slides onto your hat brim, and the 1" stainless ball marker sticks to it with a magnet. Pop the marker off on the green, mark your ball, and snap it back on.

Pet

What are Heads & Tails coins?

Our signature 40mm pet coin. Heads shows your pet's happy face. Tails shows them walking away with their tail up, turning to look back at you. Add their name and dates on either side.

What makes a good pet photo?

Sharp focus, even daylight (no harsh flash), your pet filling most of the frame, and eyes clearly visible. Phone photos are fine. Send the original file, not a screenshot. For the back, take the photo from behind while your pet turns to look at you.

I don't have a Tails photo of my pet looking back. Can you still make one?

Yes. Check "Create one for me with AI" and I'll generate a tail-up, looking-back image based on your pet's photos. Extra photos showing their back, tail, and markings make it much more accurate. You'll see it in your proof before anything is engraved, and one round of changes is included.

How much writing fits on a 40mm coin?

A name and a date fit comfortably on a side. Writing follows the curve of the rim, and shorter is cleaner. Every piece of writing is $ per side, so a name on both sides is $.

What photo works best on a tile coaster?

A sharp, well-lit photo with your pet filling most of the frame and a simple background. The photo is engraved in shades of gray on white tile, so strong contrast looks best.

Orders & Returns

How much is shipping?

Shipping is a flat $ per order, no matter how many items you add. Sales tax is added at checkout.

When do I pay?

Payment is due when you place your order. I start designing once it's received, so your spot in line is held from the moment you pay.

What if I want changes to my proof?

One round of changes is included with every proof. Additional rounds are $ each.

What if I don't reply to my proof?

I'll send a reminder. If I haven't heard from you within days of sending the proof, I'll engrave your piece as shown and ship it, so please keep an eye on your inbox (and spam folder).

Can I cancel or return my order?

You can cancel for a full refund before I start your design. After your proof has been sent, cancellations are refunded minus a $ design fee. Once a piece is engraved it can't be cancelled or returned, because it's made just for you. Custom logo stencils are final sale once design work begins. If something arrives damaged or doesn't match the proof you approved, contact me and I'll make it right.

Questions & Bulk Orders

Have a question, a special request, or a bulk order for a league or event? Send me a message.